Legal

Privacy Policy

Last updated: September 11, 2026

1. Introduction

RateGuard LLC (“we,” “us,” or “our”) operates the Cadence platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information we collect

We collect information you provide directly, such as name, email, phone number, business or agency affiliation, and verification documents. We also collect usage data, device information, and location data when you use check-in/check-out features.

3. How we use your information

We use your information to provide and improve Cadence, process requests, verify officer affiliation, manage billing and payouts, communicate with you, and comply with legal obligations.

4. Sharing your information

We share information with the agencies and businesses you interact with through Cadence, as well as service providers that help us operate the platform (hosting, payment processing, email delivery). We do not sell personal information.

5. Data security

We implement reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet is completely secure, however.

6. Your rights

Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal information. Contact us to exercise these rights.

7. Contact us

RateGuard LLC
Phone: 650-488-1709
Email: support@cadencepublicsafety.com